✅ Availability and restocking

Yes! Click on the ‘Notify me when available’ button on the product page, enter your email address, and we will notify you as soon as it is back in stock.

🚚 Delivery

We offer free standard delivery on all orders.

We currently deliver to the United Kingdom. For other regions, please contact us at support@huvono.com to arrange delivery.

📦 Order tracking

Delivery takes 7 to 12 working days

Once shipped, you will receive an email containing tracking information. You can also track your parcel using our tracking tool. Click here to access it. If you need assistance, please contact support@huvono.com

No. Payment must be made at the checkout. You can view the payment options here.

🛠️ Assembly and missing parts

Yes, most items are delivered flat-packed and are designed to be easily assembled by you.

Not at this time. You may use third-party services of your choice (at your own expense).

We apologise for the inconvenience. Please email us your order number and the name/number of the part, and we will send you a replacement product as soon as possible.

🔄 Returns, cancellations, and changes of mind

You may cancel your order within 48 hours of purchase at no charge. After this period, a 20% cancellation fee will be charged to cover administrative and restocking costs.

You may return an item within 30 days of delivery. See our Return Policy for details. Please note that once an item is in your possession, we consider it used and restocking fees may apply.

We strive to reproduce colours and details accurately, but differences in screens and lighting may affect perception. If the product does not meet your expectations, you may return it within 30 days in accordance with our return policy

🛡️Warranty and damages

All items come with a 12-month warranty against manufacturing defects (e.g. broken frames, faulty mechanisms). Contact support@huvono.com with photos and details of your order.

We are very sorry! Please email us immediately at support@huvono.com with photos of the damage and your order number. We will resolve this as soon as possible.

📏 Product information and customisation

Each product sheet indicates the weight and dimensions, measured with a tolerance of ±3 cm. Do you require precise measurements? Contact us before placing your order and allow 1 to 3 working days for delivery.

No. However, most furniture can support up to 120 kg per seat, unless otherwise specified.

📞 Contact us

Website name: Huvono
Company Name: RR Media S.R.L
Address: Lozovei 21, Schela, Galati, 807265, Romania
E-Mail: support@huvono.com
Contact Form
Phone: +447877418479
Company number: 48091160
Tax Number: 48091160
Customer service: Monday to Friday, 9 a.m. to 5 p.m.