Terms & conditions

Last update: 19/07/2025

Welcome to Huvono. These terms and conditions govern your use of our website www.huvono.com and the purchase of products from our shop.

By accessing our site and/or purchasing a product from us, you are using our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Use’, ‘Terms’), including all additional terms and policies referenced herein.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

1. Company Information

Trade name: Huvono

Registered address: Strada Lozovei 21, Schela, 807265, Romania

Country of registration: Romania

Email: support@huvono.com

2. Eligibility

By using this site, you represent that you are at least the age of majority in your country or state of residence. If you are not of legal age, you may only use our site under the supervision of a parent or legal guardian.

3. Products and prices

We strive to ensure that all information, descriptions and prices on the website are accurate. However, errors may occur. Prices are subject to change without notice.

All products are subject to availability and we reserve the right to limit the quantities of any product or service we offer.

4. Orders and payments

Once you have placed your order, you will receive a confirmation email. This email does not constitute acceptance of your order, but serves as an acknowledgement of receipt.

Accepted payment methods: Visa, MasterCard, American Express, Maestro, Union Pay, Apple Pay, Google Pay

We reserve the right to refuse any order at our sole discretion.

5. Shipping and delivery

Shipping locations: United Kingdom

Estimated delivery time: 7 to 12 working days

Shipping costs: Free

We are not responsible for delays caused by the carrier or customs clearance.

6. Returns and refunds

We accept returns within 30 days of delivery, in accordance with UK consumer protection legislation.

To be eligible for a return, your item must be unused and in the same condition as when you received it.

Please contact us at support@huvono.com before returning a product. Refunds will be made according to the original payment method.

You can find more information in our Return Policy.

7. Warranty and liability

Our products are covered by the warranties required by French consumer protection laws.

To the extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages resulting from the use of our products or our website.

8. Prohibited uses

You may not use our products or website for any illegal or unauthorised purpose. You agree not to violate any laws in your jurisdiction, including, but not limited to, copyright laws.

You must not transmit any viruses or malicious code.

9. Privacy Policy

The submission of your personal information via the shop is governed by our Privacy Policy. We take privacy and data protection very seriously and comply with applicable laws such as the GDPR.

10. Changes to the Terms

We reserve the right to update, modify or replace any part of these Terms at any time. It is your responsibility to check this page regularly for changes.

11. Applicable Law

These Terms and any disputes arising from them are governed by and interpreted in accordance with English law, without regard to its conflict of law provisions.

12. Contact details

Questions regarding the Terms of Use should be sent to us at the following address:

Website name: Huvono
Company name: RR Media S.R.L
Address : Lozovei 21, Schela, Galati, 807265, Romania
Email: support@huvono.com
Contact Form
Telephone: +447877418479
Company Number: 48091160
Tax Number: 48091160
Customer service: Monday to Friday, 9 a.m. to 5 p.m.