Privacy Policy
Last updated: 19/07/2025
This privacy policy describes how Huvono collects, uses and protects your personal information when you visit or make a purchase from www.huvono.com.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Company information
Trade name: Huvono
Registered address: Strada Lozovei, Schela, Galati, 807265
Country of registration: Romania
Email: support@huvono.com
2. Information we collect
We may collect the following types of information:
a. Personal information you provide
- Full name
- Email address
- Delivery and billing address
- Telephone number
- Payment details (processed securely by third-party providers)
b. Information collected automatically
- IP address
- Browser type and version
- Device type
- Cookies and usage data
- Referral source and access time
- Pages visited and time spent
3. How we use your information
We use your personal information for the following purposes:
- To process and manage your orders
- To process payments securely
- To communicate with you about your orders, returns or enquiries
- To send promotional emails (only with your consent)
- To detect, prevent and resolve technical issues or fraud
- To comply with legal obligations
4. Legal basis for processing (GDPR)
If you reside in the European Economic Area (EEA), we process your personal data on the following legal bases:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate interests, where these interests are not overridden by your rights
5. Sharing your personal information
We may share your information with:
- Payment providers: Stripe
- Carriers: DHL
- Email service providers: Klaviyo
- Analytics services: Google Analytics
We will never sell your data to third parties.
6. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including any legal, accounting, or reporting requirements.
You may request the deletion of your data at any time by contacting us at support@huvono.com
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control or disable cookies through your browser settings.
Types of cookies we use:
- Essential cookies
- Analytical cookies
- Advertising cookies (e.g. Google Ads, Meta)
You can disable Google's use of cookies by visiting https://adssettings.google.com
8. Your rights
Depending on your place of residence, you may have the following rights:
For EU/EEA residents (GDPR)
- Right to access, rectify or delete your personal data
- Right to data portability
- Right to restrict or object to processing
- Right to lodge a complaint with a supervisory authority
For California residents (CCPA)
- Right to know what personal data we collect
- Right to request deletion
- Right to opt out of the sale of personal data (we do not sell data)
- Right to non-discrimination for exercising privacy rights
9. Data security
We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
10. Links to third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please consult their privacy policies separately.
11. Children's privacy
Our website is not intended for persons under the age of 13. We do not knowingly collect data from children.
12. Changes to this policy
We reserve the right to change this privacy policy at any time. Updates will be posted on this page with the date of the last revision.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Website name: Huvono
Company name: RR Media S.R.L
Address : Lozovei 21, Schela, Galati, 807265, Romania
Email: support@huvono.com
Contact Form
Telephone: +447877418479
Company Number: 48091160
Tax Number: 48091160
Customer service: Monday to Friday, 9 a.m. to 5 p.m.