Payment Policy

Last updated: 19/07/2025

Thank you for shopping at Huvono. This payment policy describes the accepted payment methods, currency, security practices and important information regarding your transactions on www.huvono.com.

1. Accepted payment methods

We accept the following secure payment methods:

  • Credit/debit cards: Visa, MasterCard, American Express, Maestro, Union Pay
  • Digital wallets: Apple Pay, Google Pay

2. Payment currency

All prices listed on our website are in GBP.

If you are making a purchase from abroad, your bank may charge you conversion fees or international transaction fees. Please check with your bank or payment provider.

3. Payment processing

Payments are processed securely by our third-party payment providers. We do not store your full credit card details on our servers.

Once your payment has been authorised, you will receive an order confirmation by email.

If payment is not made or is declined, your order will not be processed.

4. Taxes and VAT

All prices include applicable VAT.

If you are purchasing from abroad, import duties and local taxes may apply upon delivery (see our Shipping Policy).

5. Payment security

We take the security of your payments very seriously. Our payment process is secured by:

  • SSL encryption
  • PCI-DSS compliant payment gateways
  • fraud protection measures

6. Failed or cancelled payments

If your payment fails:

  • Please check your billing information and card details
  • Try another payment method
  • Contact your bank or card provider
  • Or contact us at support@huvono.com

We reserve the right to cancel any order if payment is not received or if fraud is suspected.

7. Refunds

If you are entitled to a refund (see our Returns and Refund Policy), the amount will be refunded to you according to your original payment method within 3 to 10 business days, depending on your bank.

8. Contact

For any questions or issues related to payment:

Website name: Huvono
Company name: RR Media S.R.L
Address : Lozovei 21, Schela, Galati, 807265, Romania
Email: support@huvono.com
Contact Form
Telephone: +447877418479
Company Number: 48091160
Tax Number: 48091160
Customer service: Monday to Friday, 9 a.m. to 5 p.m.